Terms & Conditions
General Information
These Terms and Conditions govern the use of the Flora Frame website and the purchase of products and services offered through the website.
By accessing the website or placing an order, users agree to these Terms and Conditions.
Website Owner
Owner: Zsuzsa Molnar
Trade name: Flora Frame
NIE: Z2462633M
Address: Calle Reina Sofia 41, 29680 Estepona, Málaga, Spain
Email: studio@flora-frame.com
Website: https://flora-frame.com
Products and Services
Flora Frame offers self-irrigating frames designed for interior spaces.
Frames sold through the website are delivered empty. Plants are not included.
If customers choose a planted frame, plants are added during an on-site installation service.
Prices
All prices displayed on the website are indicated in euros (€) and include applicable taxes unless otherwise stated.
Flora Frame reserves the right to modify prices at any time.
Orders
Orders placed through the website are subject to availability and confirmation.
Flora Frame reserves the right to refuse or cancel an order in the event of pricing errors, product availability issues, or suspected misuse of the website.
Shipping
Flora Frame currently ships within the European Union.
Delivery times may vary depending on the destination and courier service.
Detailed information about shipping conditions is available on the Shipping page.
Returns and Withdrawal
Customers purchasing online have the right to withdraw from the purchase within 14 days of receiving the product, in accordance with European consumer protection laws.
Returned products must be unused and in their original condition.
Additional details are provided in the Returns & Withdrawal policy.
Warranty
Products are covered by the legal warranty applicable under Spanish consumer law.
The warranty applies to manufacturing defects but does not cover damage resulting from misuse, improper installation, or failure to follow care instructions.
Further details are available on the Warranty page.
Liability
Flora Frame shall not be liable for damages resulting from improper use of the product or installation carried out outside the services provided by Flora Frame.
Applicable Law
These Terms and Conditions are governed by Spanish law.
Any disputes arising in connection with the website or purchases made through it shall be subject to the jurisdiction of the competent courts of Spain.